Job Description

We’re Angel Host, a Canadian-based, data-driven and tech-enabled Vacation Rental Maximization service provider that helps Property Managers and Hosts worldwide outperform their market. With Angel Host taking care of listing optimization, channel optimization and pricing strategy, our clients get to focus on growth while increasing their revenues.

Angel Host was founded by highly experienced, award-winning entrepreneurs and hospitality operators, and is supported by some of the most prominent Venture Capital Funds in the world. Our mission is to become a worldwide leader in vacation rental management and we're on the right track, currently working with 1000+ properties in the US, Canada, Mexico, the Caribbean, and Europe.

Does our mission appeal to you? Are you a Revenue Management expert looking to work in a fast-paced, fun, and flexible work environment with unlimited growth, happiness, and learning opportunities? Would you like to take part in a rapidly growing start-up, full of energetic people from all around the world? If so, keep reading!

The position: Vacation Rental Revenue Manager

In your role as Vacation Rental Revenue Manager, you will be responsible for the establishment and execution of a pricing strategy ensuring that we meet or exceed the revenue targets for each one of the properties in our growing international portfolio. Additionally, you will be responsible for communicating this strategy to various stakeholders both internally and externally. This includes email communication and conference calls, to provide reporting and analysis of all aspects of the Revenue Management service including performance metrics, trends, forecasting, and the identification of growth opportunities.

Being consultative, friendly, welcoming, and helpful is at the core of our DNA, which is why we are committed to providing incredible value to the clients that we work with. We treat our clients with the utmost care and we expect you to do the same, ensuring that we obtain the best results for their short-term rental and vacation rental properties.

Specifically, we need you to:

• Produce and present pricing strategy proposals based on historical and market data (Airdna, KeyData, Pricelabs), as well as on a qualitative analysis of the amenities and positioning of a property against similar properties in the market;
• Manage rates, minimum stays, and promotions to ensure pricing adjustments are being optimized across all channels;
• Create, execute (applying in our dynamic pricing tool) and evaluate strategic pricing decisions to maximize revenues;
• Carefully oversee the performance of each property by monitoring and performing variance analysis of KPIs such as Market Penetration Index (MPI), Booking Velocity, Length of Stay (LOS), Booking Window (DBA), Channel Dependency, etc. All while keeping an eye out for market trends regarding Cancellation Policies, Special Events, etc;
• Oversee and coordinate the work performed by our Listing Optimization Specialists, pro-actively determining what elements of a listing need to be changed/modified to attain maximum performance;
• Educating various stakeholders both internally and externally on our Revenue Management Methodology by producing well-designed, clear, and concise monthly revenue and market data reports;
• Work closely with our team of Account Managers to ensure the proper communication of our pricing strategy to Property Managers (or directly when dealing with Hosts), solving any questions that may arise;
• Work closely and collaborate with our other Senior Revenue Management Team from whom you will have the opportunity to learn from while you contribute to the development of our Revenue Management practice;
• Produce internal performance reports to ensure no property “falls between two chairs”;
• Keep an eye on different pricing tools and technologies to make sure we always use the best ones in the industry;
• Participate in industry events and conferences both in person and remotely, where you will explain our revenue management and pricing methodology and philosophy to prospective clients. Please note that national and international travel might be required a few times per year;
• Meet or exceed the revenue targets for each of our properties.

Is this job for you? Well, it is if:

• You either have proven experience in Hotels or Vacation Rental Revenue Management, showcasing a consistent record of outstanding performance, or you have a very strong academic background / qualifications in Mathematics and/or Data Science;
• You are fully fluent in English. Speaking a second or third language is considered a huge plus as we deal with clients from many different nationalities;
• You have experience working with Dynamic Pricing tools (experience with Pricelabs would be a plus);
• You are highly proficient with the use of spreadsheets (Google Sheets & G-Suite a plus);
• You possess exceptional analytical skills, a strong affinity for numbers and meticulous organizational abilities
• You have experience using Property Management Software systems (PMS). Experience with Guesty or Hostaway would be a plus;
• You are very comfortable talking to clients and explaining pricing strategies and Revenue Management concepts, both one-to-one with clients or in public settings (e.g. meetings with clients, webinars, etc);
• You have the ability to work effectively both independently and as a team;
• You have strong initiative: you’re not the type of person that waits for someone to tell you what needs to be done. The words “this isn’t my responsibility” aren’t part of your vocabulary;
• Being honest, ethical, and professional is at the core of your DNA;
• You love to laugh and be part of an awesome team!

So, what’s in it for you?

We believe that to attract the best, we also need to offer the best. And while we love to work, we also love everything else that life has to offer, like spending time with family and friends, traveling, or simply taking time to relax or meditate. That’s why we’ve designed a well-balanced compensation package.

As our Vacation Rentals Revenue Manager, you will receive:

• A competitive base salary based on location and experience, with annual reviews and opportunities for growth;
• Paid time off + all national holidays;
• Freedom to work from home or anywhere in North America, as the schedule will be Eastern or Mountain time. If you prefer, you can also choose to work from our beautiful co-working space in Old-Port Montreal;
• Up to 3 days of paid time off to volunteer in the charity of your choice through “Angels Care,” our plan for giving back to the community;
• Health plan, dental, life, and long-term disability coverage (paid 50% by the company);
• Participation in our very generous Employee Stock Option Plan (ESOP), because we believe that good things should be shared;
• Yearly incentive trip to one of our awesome destinations.

Angel Host Commitment

Angel Host is an equal-opportunity employer. We believe the differences in our backgrounds, perspectives, and behaviors are where better collaboration is found and solutions are made (we currently have employees working from 11 different countries!). All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, family status, sexual orientation, medical condition, national origin, physical disability, political affiliation, or any other characteristic protected by applicable laws, regulations, and ordinances.

Angel Host will accommodate individuals with disabilities through each stage of the recruitment and selection process. Please email us to notify us of any needs when your interview is booked, and we will do our best to accommodate you.