Our Business

FISPAN Services Inc. (FISPAN) is an Enterprise SaaS FinTech company that allows banks to deploy embedded financial products and services to create a seamless banking connection for their corporate clients. Our product aims to provide instant scale and reach for banks who want to remove friction and add value by enabling their commercial banking clients to access banking services through their preferred ERP / accounting platform.

Founded in 2016 and headquartered in downtown Vancouver, FISPAN is on a mission to create the best product in the FinTech industry and fundamentally change the way that companies bank. Being the market leader in ERP Banking, we work with the world’s Tier 1 banks with assets exceeding $3T, including J.P. Morgan Chase, Wells Fargo, TD and Bank of Montreal.

We are looking for dynamic and passionate individuals to join our high performance team and contribute to our rapid growth and exciting journey.

About the Role:

We are seeking a highly motivated and experienced Strategic Partnerships Manager to lead and expand our relationships with key Enterprise Resource Planning (ERP) providers and all other partners that FISPAN may want to establish relationships with in our ecosystem. This role is critical to our growth strategy, focusing on deepening integrations and fostering mutually beneficial partnerships that embed our innovative banking capabilities within leading business platforms. The ideal candidate will possess a strong understanding of the ERP landscape, a proven track record in managing strategic alliances, and excellent communication and negotiation skills.

Responsibilities:

• Relationship Management: Serve as the primary point of contact and relationship owner for our key ERP partners and other ecosystem partners such as, system integrators, payment processors, and payment networks.
• Strategic Planning & Execution: Develop and execute strategic partnership plans to drive maximizing value, expand market reach, and create new revenue opportunities through our integration ecosystem.
• Integration Roadmap Collaboration: Work closely with our Product and Engineering teams to influence the integration roadmap based on partner needs, competitive landscape, and market demand.
• Joint Marketing & Sales Initiatives: Collaborate with partners on joint marketing campaigns, sales enablement activities, and co-selling strategies to drive mutual success.
• Collaborate with Marketing: Work closely with the Marketing team to develop and execute co-marketing initiatives with partners, including content creation, webinars, and joint campaigns.
• Contract Negotiation & Management: Lead the negotiation and execution of partnership agreements, ensuring favorable terms and alignment with company objectives.
• Performance Monitoring & Reporting: Track and report on the performance of partnerships against key metrics, identifying areas for improvement and growth.
• Market Analysis: Stay informed about industry trends, competitive landscape, and partner developments within the ERP and integration space. Collect and analyze data to communicate the ecosystem market size and opportunity.
• Representation at ERP Events: Represent FISPAN at ERP-specific conferences, user groups, and industry events to drive market penetration, educate potential customers and partners, establish thought leadership, and support lead generation activities.
• Internal Stakeholder Management: Effectively communicate partnership strategies and progress to internal stakeholders across Sales, Marketing, Product, and Engineering teams. Collaborate with departments to identify and address impacts to key metrics.
• Problem Solving: Proactively identify, communicate, and support resolution of any issues or challenges that arise in partner relationships.
• Evangelism: Act as an internal and external evangelist for our partnerships and integrated solutions. Including cross-functional collaboration to create, inform, and deliver partner specific training and enablement material.

Qualifications:

• Bachelor's degree in Business Administration, Finance, Technology, or a related field. MBA or advanced degree preferred.
• Minimum of 7 years of experience in strategic partnerships, business development, or alliance management within the Fintech or SaaS industry. Experience with ERP preferred.
• Deep understanding of the ERP ecosystem and familiarity with the key players.
• Experience managing relationships with financial technology providers and/or payment networks is highly desirable.
• Proven track record of successfully developing and managing strategic partnerships that deliver long-term measurable growth and customer/partner satisfaction.
• Strong negotiation, communication, and interpersonal skills with the ability to build rapport and influence stakeholders at all levels.
• Excellent analytical and problem-solving skills with the ability to interpret data and make strategic recommendations.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.
• Diligent at measuring and communicating progress to achieve targeted results, identifying and communicating obstacles, and instituting corrective measures.
• Experience with CRM management tools.
  
• Willingness to travel 30% of time and as needed during peak seasons, including travel to ERP-specific conferences and events.

Why Work With Us?

• Experienced Team: Our CEO is Lisa Shields, a renowned tech entrepreneur whose previous venture, Hyperwallet, was purchased by Paypal and ranks as one of the largest Canadian technology company acquisitions. Lisa is backed by a seasoned leadership team with vast experience scaling technology companies from start-up through growth phases to acquisition. In joining our team you will benefit from that experience and associated mentorship opportunities, and further build your network and knowledge base.
• High Growth Environment: FISPAN is an emerging high growth company, and that implies autonomy and leadership over projects. Our employees hold a higher level of responsibility and are presented with various hands-on opportunities from the get-go. We want our team to reach their full potential and career aspirations, and FISPAN helps foster that.
• Rich Culture: The Company’s culture is its greatest asset, and our team members form bonds that last a lifetime. We plan company-wide events, both virtual and in-person, and other activities to foster togetherness and help drive engagement. We also understand that personal growth happens on multiple levels, and so encourage a work-life balance with ample time to spend with family, explore new ideas and develop hobbies.
• Perks: Our prime downtown Vancouver office is close to a Skytrain, prestige shopping, and coastal views. FISPAN employees have access to our building fitness center and amenities, fully stocked cupboards, weekly team lunches, and daily coffee runs. We also set our employees up for success by providing the most modern MacBook and Apple equipment.

Compensation Package

FISPAN believes in an atmosphere and culture when innovation can flourish, collaboration and teamwork are valued and transparency is at the core of it all. We want our employees to see how the ideas they help generate today have an impact on how we do business tomorrow. With that, the hiring salary range for this position is $130,000-$150,000 USD annually; the base pay offered is based on comparable market data from companies of similar employee size, revenue and location. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive semi-annual bonus program, subject to program eligibility requirements.

At FISPAN, we reward employees for achieving their objectives, going beyond the requirements of their job, demonstrating leadership, fostering innovation and advancing the organization as a whole. We value talented people of all backgrounds and characteristics that share our vision of being the number one platform for the business banking ecosystem.

Other components of our towards rewards offerings include support of career development, wellbeing, and personal growth.

• Extended health and dental benefits
• Paid time off
• Savings and retirement plan matching
• Parenthood top-up
• Mentorship programs, and leadership series (to name a few)

Note: The incentive programs, benefits, and perks have certain eligibility requirements and may vary, only be partially or not at all available based on criteria such as location, employment status, etc. We’ll be happy to clarify eligibility for interviewing candidates.

Diversity, Equity & Inclusion

As FISPAN continues to grow, we are committed to celebrating diversity, endorsing equity, and encouraging inclusion. This starts in the recruitment process. All job postings are first evaluated in a gender-decoding platform to ensure fair candidate pools. Human Resources and hiring managers also engage in blind hiring and resume review practices to ensure we are being objective and mitigating any potential biases.