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Product Manager

Practice

Practice

Product
Posted 6+ months ago

Product Manager

at Practice (view all jobs), Fully Remote

Practice

Practice is creating a tool for coaches and solopreneurs to run the scope of their entire business in one place, from booking appointments to managing invoices. Coaches help people to live their best lives, so we really think this is a high-leverage way to do good in the world.
Our team is small and fully remote -- we have 20 world-class designers, engineers and business leaders, and we'll be growing a lot in the years to come. We're a startup that recently raised $10mm in a seed round led by a16z, so we have a deep bench of expertise to draw from.

Role 🌟

The Product Manager will work closely with our Go-To-Market and Product teams to understand our user, and will serve as the primary agent in bridging our customer needs with our engineering and design efforts.
This is a high-impact role. Our Product Manager will report to the CTO and work in parallel with the Head of Design, the Director of Engineering, and other company leaders to discover, design and deliver our product roadmap.
In your first 6 months at Practice,
You’ll take ownership of the most important product metrics - activation and retention - and coordinate a calibrated plan to improve them. You’ll manage various dashboards of our SAAS product analytics, and report on the most important metrics regularly.
You’ll advance our analytics platform so that we can find answers to our most important product questions. You’ll use data to prioritize bug fixes and incremental feature improvements.
You’ll establish an improved process and reporting system for regularly collecting and synthesizing customer feedback, including integrating into product requirements. Throughout the company, your work will provide tangible confidence and understanding into the needs of the customer.
You’ll interview customers regularly. Rather than parrot their feedback naively, you’ll provide a layer of interpretation in order to focus the team on the true customer problems.
You’ll take ownership of and iterate on our 6-week, 6-month, and 6-year roadmaps, collaborating with design, engineering, marketing, and executive to get all feedback. You’ll communicate the updated roadmaps internally and externally at regular intervals.
You’ll have a clear list of product’s biggest opportunities and create understanding across the org on where we are focusing and what we are building. This includes retroactively assessing the success of our product bets.
Assume leadership of roadmap execution and deadlines, establishing excellent collaborative relationships between Product Management and each of its key stakeholders: design, engineering, marketing and the executive team.

You have 🍎

4 - 8 years of product management experience
Deep understanding of product management principles and best practices
The ability to communicate and collaborate across teams and geographies.
The ability to balance multiple priorities, and when needed to allow fires to burn
Macro-to-micro versatility: strategic mindset coupled with keen attention to detail
A strong bias toward action
Desire to engage with our community to share ideas and gather feedback
Comfort being a leader in zones of ambiguity
Comfort working in an iterative environment

More Important Details 🌈

You’ll be an early employee working directly with a team of repeat founders.
We have an international team, and actively seek to increase our diversity. We welcome applications from those of all persuasions, genders, orientations, races and nationalities to apply.
We work remotely. You can be located anywhere, but at our size today important work conversations tend to happen around ET (America/New_York) working hours.
You will have a lot of autonomy and ability to lead. Great collaborators can largely set their own hours and get things done their own way. We intend to hire a pro, and we want you to own a part of the company and the challenges that come alongside it.
Design and usability are strategically important to us. We work with world class designers, writers, and engineers, and we respect your craft.
We're intensely product-focused. We hope that what we make is beautiful, but we're not building software for its own sake. We're building a system that will improve the lives of millions of people, and assist them in helping and teaching others.
To apply: email your resume and cover letter to careers@practice.do with the subject being the position you are applying for followed by your name.