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Technical Project Manager - Customer Projects

Sanctuary AI

Sanctuary AI

IT, Customer Service, Operations
Vancouver, BC, Canada
Posted on Wednesday, May 1, 2024
Your New Role and Team
Sanctuary AI is looking to hire a Technical Project Manager - Customer Projects. As a versatile team member, you'll play a crucial role in the planning, execution, and completion of strategic customer projects.
Reporting to the Chief Operating Officer, our new Technical Project Manager’s responsibilities will span various crucial areas, ensuring the success and efficiency of our customer projects.

Our Success Criteria

  • Oversee the full lifecycle of complex customer projects, ensuring timely delivery and quality standards
  • Facilitate sprint planning, maintain schedules, and deliver weekly progress reports
  • Develop and maintain comprehensive project plans, ensuring timely completion and budget adherence
  • Communicate critical project status updates and risks to stakeholders promptly and effectively, employing appropriate formats to ensure clear understanding and facilitate informed decision-making
  • Define success criteria and metrics on the project/initiatives to help software development teams make data-driven decisions
  • Gather and articulate requirements meticulously to craft realistic execution plans, promoting clarity and alignment across teams
  • Drive cross-functional communication and collaboration to meet program requirements, fostering a cohesive team environment and ensuring successful project outcomes
  • Collaborate with customers, technical experts, and other stakeholders, to achieve program objectives and drive collective success
  • Prepare and present comprehensive program reports to internal and external stakeholders, delivering actionable insights and fostering transparency and trust
  • Foster a culture of continuous improvement by collecting feedback and lessons learned from each project
  • Your Experience
  • Degree in computer science or engineering or equivalent work experience in a related technical field
  • Proven ability to work efficiently to deliver large projects with multiple stakeholders, tight timelines, and evolving priorities
  • Expert understanding of project management practices, Agile methodology, and innovation processes
  • Experience managing research and development projects
  • A track record of technical excellence and successful project outcomes
  • Skills
  • Proficiency in project management tools and methodologies
  • Excellent and adaptive verbal and written communication skills
  • Familiarity with cross functional team project management
  • Excellent time management and multitasking skills
  • Adapt to ambiguous situations and generate clarity
  • Ability to analyze and problem solve complex challenges
  • Traits
  • Above all else, a consistently positive attitude and a willingness to do whatever it takes to create robust solutions to complex problems
  • Customer-centric mindset
  • Optimistic listening and conflict resolution capabilities
  • Demonstrated ability to influence others without authority
  • Eager to take on new challenges with tenacity and positivity
  • Patience, persistence, and attention to detail when resolving performance issues
  • Obsession with bringing human-like intelligence to machines
Working at Sanctuary AI
Sanctuary AI is an equal opportunity employer; employment with Sanctuary AI is governed based on skills, competence, and qualifications and will not be influenced in any way by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status. In 2023, Sanctuary AI moved into a state-of-the-art office facility and has been recognized by LinkedIn as a Top Startup company.
Compensation and Benefits
Sanctuary offers a market-leading compensation package that includes competitive salaries, equity stakes, and a full suite of benefits for permanent employees, encompassing health coverage, paid time off, cutting-edge work facilities, and worksite flexibility by role. Our commitment to fairness ensures that our total compensation consistently surpasses market standards.
About Sanctuary AI
Founded in 2018 by Geordie Rose, Olivia Norton, and Ajay Agrawal, Sanctuary AI is a Vancouver, Canada-based company. Sanctuary AI is on a mission to create the world’s first human-like intelligence in general-purpose robots that will help us work more safely, efficiently, and sustainably. And in the not-too-distant future, help us explore, settle, and prosper in outer space.
Members of the Sanctuary AI team founded D-Wave (a pioneer in the quantum computing industry), Kindred (first use of reinforcement learning in a production robot), and the Creative Destruction Lab (pioneered a revolutionary method for the commercialization of science for the betterment of humankind). The team has experience launching market-defining innovations rooted in previously unsolved and deep scientific problems.
Recruiting & Employment Agency Notice:
Recruitment and hiring is conducted internally by Sanctuary AI. We are not seeking or soliciting any new agency partnerships or agreements at this time. Any employment agency or professional recruiter (“Agency”) that provides an unsolicited resume(s) or otherwise presents a prospective job candidate through the Sanctuary AI career site or directly to any Sanctuary AI employee, irrevocably grants to Sanctuary AI the unrestricted right to engage, hire, or contract with that candidate at Sanctuary AI's sole discretion without any compensation to the Agency. We appreciate your interest in working together, and should the need arise our Talent Acquisition team will contact any external firms directly.